Please upgrade your browser. This site requires a newer version to work correctly. Read more

Contact us

Have questions? We're here to help.

By phone

We are available for calls Monday through Friday from 9 am to 5:30 pm Eastern time.

Within the United States: 1-800-795-1747
Outside the United States: 1-202-742-3792

By email

For specialized assistance, select from the following
Education courses
Green schools
LEED
Membership
Speaker requests
Trademarks and logos
Troubleshooting

By mail

U.S. Green Building Council, 2101 L Street, NW, Suite 500, Washington, DC 20037

Billing: U.S. Green Building Council
via United States Postal Service (USPS) U.S. Green Building Council, P.O. Box 404296, Atlanta, GA 30384-4296
via Courier (such as FedEx, UPS, DHL), Bank of America Lockbox Services, Lockbox #404296, 6000 Feldwood Road, College Park, GA 30349

Billing: Green Building Certification Institute
via United States Postal Service (USPS), Green Building Certification Institute, P.O. Box 822964, Philadelphia, PA 19182-2964
via Courier (such as FedEx, UPS, DHL), PNC Bank, ATTN: Green Building Certification Institute, Lockbox #822964, Route 38 & East Gate Drive, Moorestown, NJ 08057

Customer Service

At USGBC our customer service team goes above and beyond.
See what our customers have to say about our service »

Awards

American Business Awards 2014: Customer Service Team of the Year (All Other Industries): Gold winner

Stevie Awards 2014: Front-Line Customer Service Team of the Year (All Other Industries): Silver winner

International Business Awards 2014: Customer Service Team of the Year (All Other Industries): Silver winner

American Business Awards 2013: Customer Service Team of the Year (All Other Industries): Bronze winner

Stevie Awards 2013: Front-Line Customer Service Team of the Year (Advertising, Business & Diversified Services, Marketing & Public Relations): Bronze winner

International Business Awards 2013: Customer Service Team of the Year (All Other Industries): Bronze winner

En Español

Por teléfono, llámenos y seleccione la opción 2:

  • 1-800-795-1747 para usuarios dentro de los Estados Unidos
  • 1-202-742-3792 para usuarios a fuera de los Estados Unidos

Por email, escríbanos a [email protected]

Estamos aquí para ayudarle.

Em Português

Lamentamos que ainda não podemos oferecer suporte por telefone em Português do Brasil. Por favor, entre em contato com o GBC Brasil diretamente ou e-mail sua pergunta e nós estaremos mais do que feliz em ajudá-lo.