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Notice: My Credentials account downtime

Published on Written by Posted in Industry

Article updated Nov. 4

If you're a LEED professional, please note that your My Credentials account will be unavailable from Monday, Oct. 28 to Tuesday, Nov. 5 while we make exciting new updates.

During this time you won't be able to record any CE hours.

If you need assistance please contact us at 1-800-795-1747.

We apologize for the inconvenience, and thank you for your patience during this time.

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    Erin Emery Hartz made 10 contributions in the last 6 months

Erin Emery Hartz

Industry Marketing Manager - Building Design

22 commentsLeave a comment

Mechanical Engineer, Building Services
I've passed my LEED GA exam yesterday, but still it hasn't been added to My Credentials until now.. Should I be worried regarding this delay? Thanks in advance.
Architect, EGEC
I am pass in LEED GA , I want to get AP BD+C , but I didn't work in project registration for LEED .what can I do?
LEED Specialist, U.S. Green Building Council
Under eligibility requirements in the new candidate handbook for LEED v4 BD + C it now states that prior LEED project experience is ONLY strongly recommended. Practitioner experience is critical to the LEED AP designation and, as such, project proficiency will be tested objectively within the LEED AP with specialty exam itself. It isn't required anymore that you have project experience. Best wishes on your LEED v4 BD+C exam should you decide to test.
architect, Azri
Hello, I did my LEED GA and I have passed the Exam, but I didn't get my accreditation yet. Would you help me with this issue?
LEED Specialist, U.S. Green Building Council
Ola, congratulations on passing your exam! I checked your account and it does now appear that your LEED GA credential is visible. I apologize for any delay in processing your passing score and getting your credentials published.
architect, Azri
It is okay now, thank you Dawn.
Hello.I did pass my LEED GA exam today morning.I just wonder to know how can I get my credential and how long those it take to get it?
Director of LEED Support, U.S. Green Building Council
Exam results are typically updated within 24-48 hours after your exam. If your exam scores haven't updated after 48 hours please accept our sincere apology for the delay and send an email to with your name, email address and one of the following pieces of information: Your score results from Prometric, Eligibility ID: Appointment ID: Appointment Date: Test Site: GBCI (Business Partner) Number: We will be glad to update your exam results. Again, we apologize for any inconvenience this may have caused and look forward to your response.
Intern Architect, na
Same issue as others... I took my LEED GA exam a few days ago and passed. When will this show up in my credentials? How can I denote (on resume's and such) that I am LEED GA? Thanks for any help Curt
LEED Adviser / Architect, AKF Engineers, LLP
I took the LEED Green Associate exam last October 28th and I passed, but haven´t had any confirmation yet; I send an email from Contact Us, and haven't had any answer. What really worries me is that in My Credentials it appears as if I hadn't taken any exam at all or even apply for it, what should I do?
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