Provide for the assessment of tenant space thermal comfort over time.
Agree to implement a thermal comfort survey of tenant space employees within a period of six to 18 months after occupancy. This survey should collect anonymous responses about thermal comfort in the building including an assessment of overall satisfaction with thermal performance and identification of thermal comfort-related problems. Agree to develop a plan for corrective action if the survey results indicate that more than 20% of occupants are dissatisfied with thermal comfort in the building. This plan should include measurement of relevant environmental variables in problem areas in accordance with ASHRAE Standard 55-2004.
It is also recommended that a survey is implemented for customers as well. Questions relating to thermal comfort can be integrated into existing means of gathering customer feedback.