Can I change the email address/USGBC site user account and password used to log in to the subscription?

Answer

For Individuals
Yes, to change the password on your account, email [email protected] with the subject: Change Individual Webinar Subscription Password. Provide the new password. Expect your subscription to be updated within 2-3 business days.

For Chapters
Upon purchase of the webinar subscription, the Chapter’s subscription administrator, i.e. the individual who registers for the USGBC webinar subscription on behalf of the Chapter, will receive a confirmation email with a unique link to the subscription.

For Organizations
Upon purchase of the webinar subscription, the company’s subscription administrator, i.e. the individual who registers for the USGBC webinar subscription on behalf of the member company, will be taken to a page that contains a unique link to the subscription. Member companies are entitled to share this link with their employees and registered LEED project teams with which the company is affiliated. They may also host the webinar session for these audiences, but anyone wishing to receive a certificate must access the webinar online (on a computer) and print it for themselves. By using the link, individuals can access the webinar separate from a group setting. You may change your point of contact by emailing [email protected] and indicating the following: name of original point of contact, name of new point of contact and organization/company name.