Has my payment cleared?
When you are logged in to usgbc.org, please check the invoice status in your account under “Purchases” and “Order History”. Payment status for LEED Certification invoices is also reflected in LEED Online.
If payment was sent, and it hasn’t cleared yet, please enter the following information in “Ask a Question” on this page:
- Method of payment (check, credit card, or wire transfer)
- Date payment sent/delivered
- Where payment was sent
- Check number or transaction number
- Date payment cleared (if applicable)
- Why can't I select a shipping option in my shopping cart?
- Can I pay with an invoice or check for store items?
- Can our organization place a purchase order for reference guides?
- What is the return/refund policy for reference guides?
- How do I pay by credit card?
- May I pay by wire transfer?
- Where do I mail a check?
- I need a W-9. Where do I go to get one?
- How can I get a copy of my invoice or receipt?
- What forms of payment are accepted on Education @USGBC?
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U.S. Green Building Council
P.O. Box 404296
Atlanta, GA 30384-4296
2101 L Street, NW
Washington DC 20037