My account is locked. How do I reactivate my membership?
Answer
We pull individual and organization profiles connected to a company’s account from our directory when a company fails to renew its membership. This is because you must be a USGBC member, either at the individual level through a chapter or at the company level through your employer, to have a profile. If an organization employee is also a chapter member, his or her profile will remain in the directory.
You can renew your company’s membership through our Join Center. If you pay for the membership via credit card, your status as a member will be reinstated immediately. If you pay by check, membership will be reinstated once payment is received.
Also see
- How do I renew my organization's membership?
- How long before my account is past due?
- Why isn’t my personal profile showing up in the directory?
- Why isn’t my company profile showing in the directory?
- How much does it cost to join USGBC?
- Are membership dues prorated?
- Am I the only one allowed to renew the company membership?
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U.S. Green Building Council
P.O. Box 404296
Atlanta, GA 30384-4296
Location
2101 L Street, NW
Suite 500
Washington DC 20037
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