Why isn’t my company profile showing in the directory?

Answer

If your organization's profile isn't showing in the directory, there are a few potential reasons.

1. To have a company profile in the directory, your company must be a USGBC member. If your company is not a member, you must first join.
2. If your company’s membership expires, its profile will no longer display. You can renew your company’s membership through our Join Center. If you pay for the membership via credit card, your organization's status as a member will be reinstated immediately, and so will its profile. If you are paying by check, your organization's status as a member and profile will be reinstated once payment is received.
3. If your company is a member, a profile will not be automatically created. Once membership is established, company administrators will be given the option to make the organization visible in the public directory. If they choose to make the organization visible as a listing in the directory, they are then given the option to create a profile. The profile will be automatically created when the required information is filled out (Overview and Contact information).