- Can I view my e-books on my iPad, Kindle or other e-book viewing device?
- How do I control who has administrative privileges to my organization's profile?
- How do employees connect to the member account? (for the primary contact and employees)
- How do I accept an employee to my company’s account?
- Why aren't my chapter’s members listed in the directory?
- What happens if I give someone the privilege to manage employees in my company’s member account?
- Am I the only one allowed to renew the company membership?
- Are all USGBC webinars approved for American Institute of Architects learning units? How are continuing education credits submitted?
- Can purchasing the webinar subscription fulfill my maintenance requirements for a LEED credential?
- Can I change my password from the one sent by USGBC?
- How do I ensure I have the proper technical set up for viewing my webinar?
- When will I receive login and dial-in instructions for live events?
- What is USGBC’s refund policy for webinars and webinar subscriptions?
- What are continuing education or credential maintenance hours?
- What are LEED-specific hours?
Have a question or comment?
M-F 9:00 AM to 5:30 PM EST
U.S. Green Building Council
P.O. Box 404296
Atlanta, GA 30384-4296
2101 L Street, NW
Washington DC 20037