To assess building occupants’ comfort.
Administer at least one occupant comfort survey to collect anonymous responses regarding at least the following:
- building cleanliness;
- indoor air quality;
- thermal comfort; and
The responses must be collected from a representative sample of building occupants making up at least 30% of the total occupants.
Document survey results. Develop and implement a corrective action plan to address comfort issues if the results indicate that more than 20% of occupants are dissatisfied.
Perform at least one survey and implement corrective actions. At a minimum, perform one new survey at least once every 2 years.