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Lana Crouse works at the U.S. Green Building Council (USGBC) as an Operations Director and first started with the organization in January, 2004. As an integral member of the Strategic Accounts team she focuses on providing operational support as well as working with a variety of clients and initiatives related to the green building industry. Lana’s areas of professional oversight include sales operations, project management, client services, and in-person business development events. Prior to this position she was part of the Education team and focused on LEED education sales and training. Lana graduated from the School of Public and Environmental Affairs at Indiana University in Bloomington, IN and also received a Nonprofit Management Executive Certificate from Georgetown University in Washington, DC.