Contact | U.S. Green Building Council

Hello. What can we help you with?

Some things you can do here

Register a new Project

Select a rating system
Identify credit requirements

Your GBCI Projects

Update project documentation
Update on my review process

Credentials & Education

Exam a new credential
Maintain a credential
Learn with USGBC Education

Your USGBC Membership

Your member benefits
Renew your membership

Payments

Add or edit payment methods
Identify international billing
solutions

Technology Support

Find help with platforms
Troubleshoort your account

Find more solutions

What else can we help you with?

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By phone

We are available for calls Monday through Friday from 9 am to 5:30 pm Eastern time.

Within the United States: 1-800-795-1747
Outside the United States: 1-202-742-3792

En Español

Por teléfono, llámenos y seleccione la opción 2:

1-800-795-1747 para usuarios dentro de los Estados Unidos
1-202-742-3792 para usuarios a fuera de los Estados Unidos

Por email, escríbanos a info@usgbc.org

Estamos aquí para ayudarle.

Em Português

Lamentamos que ainda não podemos oferecer suporte por telefone em Português do Brasil. Por favor, entre em contato com o GBC Brasil diretamente ou e-mail sua pergunta e nós estaremos mais do que feliz em ajudá-lo.

By email

For specialized assistance, select from the following
LEED
Education
Center for Green Schools
Membership
Speaker requests
Trademarks and logos

By mail

U.S. Green Building Council, 2101 L Street, NW, Suite 500, Washington, DC 20037

Billing: U.S. Green Building Council
via United States Postal Service (USPS) U.S. Green Building Council, P.O. Box 404296, Atlanta, GA 30384-4296
via Courier (such as FedEx, UPS, DHL), Bank of America Lockbox Services, Lockbox #404296, 6000 Feldwood Road, College Park, GA 30349

Billing: Green Business Certification Inc.
via United States Postal Service (USPS), Green Business Certification Inc., P.O. Box 822964, Philadelphia, PA 19182-2964
via Courier (such as FedEx, UPS, DHL), PNC Bank, ATTN: Green Business Certification Inc., Lockbox #822964, Route 38 & East Gate Drive, Moorestown, NJ 08057

Customer Service

At USGBC our customer service team goes above and beyond.See what our customers have to say about our service »

Awards

2018 International Business Awards – Customer Service Team of the Year: Bronze winner

2017 International Business Awards – Customer Service Team of the Year: Gold winner

2017 American Business Awards – Customer Service Team of the Year: Silver winner

2017 Stevie Awards for Sales and Customer Service – Front-line Customer Service Team of the Year: Bronze winner

2016 International Business Awards – Customer Service Team of the Year: Gold winner

2015 International Business Awards – Customer Service Team of the Year: Gold winner

2015 American Business Awards – Customer Service Team of the Year: Silver winner

2015 Stevie Awards for Sales and Customer Service – Front-line Customer Service Team of the Year: Silver winner

2014 International Business Awards – Customer Service Team of the Year: Silver winner

2014 American Business Awards – Customer Service Team of the Year: Gold winner

2014 Stevie Awards for Sales and Customer Service – Front-line Customer Service Team of the Year: Silver winner

2013 International Business Awards – Customer Service Team of the Year: Bronze winner

2013 American Business Awards – Customer Service Team of the Year: Bronze winner

2013 Stevie Awards for Sales and Customer Service – Front-line Customer Service Team of the Year: Bronze winner