Contact us
Have questions? We're here to help.
Visit our Help Center for FAQs or click the buttons below to ask a question.
By phone
We are available for calls Monday through Friday from 9 am to 5:30 pm Eastern time.
Within the United States: 1-800-795-1747
Outside the United States: 1-202-742-3792
By email
For specialized assistance, select from the following
LEED
Education
Center for Green Schools
Membership
Speaker requests
Trademarks and logos
Troubleshooting
By mail
U.S. Green Building Council, 2101 L Street, NW, Suite 500, Washington, DC 20037
Billing: U.S. Green Building Council
via United States Postal Service (USPS) U.S. Green Building Council, P.O. Box 404296, Atlanta, GA 30384-4296
via Courier (such as FedEx, UPS, DHL), Bank of America Lockbox Services, Lockbox #404296, 6000 Feldwood Road, College Park, GA 30349
Billing: Green Business Certification Inc.
via United States Postal Service (USPS), Green Business Certification Inc., P.O. Box 822964, Philadelphia, PA 19182-2964
via Courier (such as FedEx, UPS, DHL), PNC Bank, ATTN: Green Business Certification Inc., Lockbox #822964, Route 38 & East Gate Drive, Moorestown, NJ 08057
Customer Service
At USGBC our customer service team goes above and beyond.
See what our customers have to say about our service »
Awards
2018 International Business Awards – Customer Service Team of the Year: Bronze winner
2017 International Business Awards – Customer Service Team of the Year: Gold winner
2017 American Business Awards – Customer Service Team of the Year: Silver winner
2017 Stevie Awards for Sales and Customer Service – Front-line Customer Service Team of the Year: Bronze winner
2016 International Business Awards – Customer Service Team of the Year: Gold winner
2015 International Business Awards – Customer Service Team of the Year: Gold winner
2015 American Business Awards – Customer Service Team of the Year: Silver winner
2015 Stevie Awards for Sales and Customer Service – Front-line Customer Service Team of the Year: Silver winner
2014 International Business Awards – Customer Service Team of the Year: Silver winner
2014 American Business Awards – Customer Service Team of the Year: Gold winner
2014 Stevie Awards for Sales and Customer Service – Front-line Customer Service Team of the Year: Silver winner
2013 International Business Awards – Customer Service Team of the Year: Bronze winner
2013 American Business Awards – Customer Service Team of the Year: Bronze winner
2013 Stevie Awards for Sales and Customer Service – Front-line Customer Service Team of the Year: Bronze winner
En Español
Por teléfono, llámenos y seleccione la opción 2:
- 1-800-795-1747 para usuarios dentro de los Estados Unidos
- 1-202-742-3792 para usuarios a fuera de los Estados Unidos
Por email, escríbanos a info@usgbc.org
Estamos aquí para ayudarle.
Em Português
Lamentamos que ainda não podemos oferecer suporte por telefone em Português do Brasil. Por favor, entre em contato com o GBC Brasil diretamente ou e-mail sua pergunta e nós estaremos mais do que feliz em ajudá-lo.