Occupant comfort survey | U.S. Green Building Council
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LEED O+M: Existing Buildings | v4 - LEED v4

Occupant comfort survey

Possible 1 point


To assess building occupants’ comfort.





Administer at least one occupant comfort survey to collect anonymous responses regarding at least the following:

  • acoustics;
  • building cleanliness;
  • indoor air quality;
  • lighting;
  • thermal comfort; and
    • The responses must be collected from a representative sample of building occupants making up at least 30% of the total occupants.

      Document survey results. Develop and implement a corrective action plan to address comfort issues if the results indicate that more than 20% of occupants are dissatisfied.

      Perform at least one survey and implement corrective actions. At a minimum, perform one new survey at least once every 2 years.

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